Island Boutique Key West Boutique Clothing Store

Location

Reviews

  • June 2019

    Buyer beware!!! The local sales tax is 7.5%. This store is charging the sales tax on the original purchase price which means if you buy an item that is on sale, you will be charged tax on the original price and not the sale price. This is illegal if the discount is one generated by the store and not the manufacturer as it was in our case. We purchased a Tommy Bahama shirt that was 50% off the retail price but when rung up, the employee charged us tax on the original price. We, as Floridians, pointed out that what they were doing is shady and they returned the monetary difference in the tax but we feel sorry for people that don’t know better such as tourists coming in from other countries that wouldn’t know and would get charged the extra money that I wouldn’t be surprised ends up in the pockets of the store owner. As a business owner in Florida, I know about charging sales tax to customers and having to pay it to the state in turn. What they are doing is unethical at best, illegal at worst., My husband does a lot of shopping at Tommy Bahama. We received a $100.00 gift card from them to put towards another purchase at any one of their stores on our next shopping date. When we went to use it at this location, the guy said...oh sorry, we don't accept that gift card here. We had hundreds of dollars in clothing we were going to purchase. Because you do not honor your gift cards we put all the clothing down and walk out. POOR CUSTOMER SERVICE., I recently visited island boutique in Key West and I found one employed there to be extremely professional and helpful I believe her name was Diana and she has dyed red hair simply amazing service and attitude the others in the store were far less professional and were downright rude the owners of the store audit be made aware of this fact. A friend of mine shop there earlier and found out that they were overcharged once they got back home on vacation they looked at the receipts and the clothing was cheaper than what they were charged in the store and they said they did business with a non-English-speaking employee there so buyer beware just deal with Diana she is honest! 🤗 Dave Beane Maine, An amazing store with amazing product lines. And even more impressive is the lady wi t h the red dyed hair who I presume to be the manager. She was very professional, informative, and especially helpful during my visit. However, much of her time seemed to be focused on other employees who did not project a professional image and strangely enough didn't speak English. Therefore the manager was faced with doing the jobs of everyone. As a customer I found this to be an inconvenience in trying to navigate a the store. So , I along with other customers had to gravitat to her( I think her name was Diana) while other employees simply stood around. Having owned and operated my own businesses I found this to be inappropriate for customers and especially stressful for Diana. Perhaps a n improvement opportunity lies in the selection of employees, as well as oversight and training. Ms Diana is the best asset you have in the store- she needs help by selecting qualified workers., I dragged my husband into this particular store to buy a particular $158 shirt. He asked to throw a small piece of trash away & was told no. Seriously? I'm about to spend money here, but you don't have a garbage can? Then act like you don't understand English? I will NEVER ask you to take my hard earned money EVER again. I promise.

Business Information

  • (305) 741-7514
  • 423 Front St, Key West, FL 33040, USA

Opening Hours

    Monday: 9:00 AM – 10:00 PM,
    Tuesday: 9:00 AM – 10:00 PM,
    Wednesday: 9:00 AM – 10:00 PM,
    Thursday: 9:00 AM – 10:00 PM,
    Friday: 9:00 AM – 10:00 PM,
    Saturday: 9:00 AM – 10:00 PM,
    Sunday: 9:00 AM – 10:00 PM
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