Luz is so helpful and welcoming. Love this beautiful boutique high quantity local fashion store. The best of the entire Key West. Love the beautiful colors and dresses, Was hoping to go in and shop, doors were wide open and others were inside…. Lady snapped at us and said they were cleaning the store, so we waited outside in the chairs (what I thought was the public area) and she said we weren’t supposed to sit in those chairs. Lol. I wish them all the best with “great service” like that!, I ordered a hoodie 6 days ago and paid for priority shipping. I kept getting calls that they actually didn’t have it in stock and then calls that they did. I never received a tracking number so I was really confused. I needed this for a birthday tomorrow and just called to check on the status and they said they actually didn’t have it in stock. I’ve never experienced this bad of service before. Love the clothing but will not ever be purchasing from this company., i’d give this 0 stars if i could lol this old blonde lady was so rude she approached my family and the first thing she says was “you know this store is expensive right?” and next i see two other families walk in and she looked so annoyed and went and locked us in the store so no one else could get in and she had to unlock it for us. an absolute disgusting person, Maddafella is an absolute gem of a boutique. The shop is set up beautifully, with clearly, a lot of intention. Great local key west artists/designers as well as big name designers like Johnny Was. Stop in and chat with Laura. She will most definitely find something perfect for you!!