I have never been so mistreated in a classroom. I am a regular customer and I am always kind and generous to those who serve me. I was treated for the 3 time by Erick, who seems to be a very unstable person or may have some bipolar disorder. After Erick's worst haircut, I kept visiting the salon to keep my hair blonde and treat it for how damaged it is. Today I went to my appointment, I applied a toner that is gray instead of blonde and I told him that I did not want that color. He told me that he was not the stylist for me. That he cannot attend to me. I am left with half of my hair wet and the other half dry. He told me that I could go or have someone else take care of me. I asked to speak to the manager and she was not in the room, they called her on the phone. I explained the whole situation to him and the option he gave me was that they would dry my hair or that it would be another day for the color because today it could not be. I was crying and decided to leave and never come back. THEY DON'T CARE ABOUT YOUR CUSTOMERS !!!!!! Worst service in the world., I love my visits with Rachel! When she starts my facial she always explains everything that she is doing and makes sure that I am comfortable. My skin feels so amazing and refreshed every time I’m done and she also does an amazing job on my eyebrows!! I definitely will be recommending her! Thank you Rachel for always doing an amazing job!!!, I have been getting my eyebrows done by Rachel for about four years now! She is the absolute best. I an kinda crazy about them and she always does a phenomenal job!, Worse place in Baldwin Park. Really bad costumer services, unprofessional, disrespectful and the worse someone can imagine. Don’t recommended for any one, Love