I use to like this store but I recently went on a Saturday to buy a gender reveal dress I bought a pink dress and a bra. Once I get home the bra wasn’t working with the dress since I had no time left I went with something that I owned already and didn’t use the dress I bought. When I come Monday to exchange because you could only exchange within three days which I understand, a young lady tells me they don’t do exchanges I had to show her how the receipt says exchanges allowed within three days. After that she leaves with the dress to the back comes back to the front and says she didn’t sell me a messed up dress and how it also smelled like perfume. Even though the dress didn’t get worn but it was a rude comment coming from her part. At the end I show a purse I wanted to exchange she said it’s $36 and how I can’t get anything else even though the dress was worth $48. I told her to call the owner as that’s unfair. She said the owner doesn’t like talking to customers. After I said I would contact local authorities she went to the back to call the owner and then came back to say it was fine. This is the last time i buy from this shop. It shouldn’t be so stressful to do a simple exchange when following their rules., I've been coming to Sammy's store since I was 14 years old and today I'm a whole 27, turning 28 in a couple of months! 90% of my closet is honestly all of moda fina! The service is not only incredible and welcoming, but everyone is extremely patient. You can find so many treasures in this store. You just have to take your time to search (THIS IS KEY!) and try it all on. 14 years of coming here and I've never left empty handed. You'll find something no matter what and with Sammy there ready to check you out with a smile everytime single time ! 💛, Samy is the best! Such cute clothes with an amazing g selection and great experience!! Will definitely come again, loveeddd loveddd lovedddd being styled by Iliana . She was very nice , helped me get my pieces together for my trip , definitely boosted my self esteem. She’s the best !!!! Loved my sets, Hany the owner was so kind! love the clothes here :)
Business Information
(305) 444-4465
3770 W Flagler St, Coral Gables, FL 33134, USA
Opening Hours
Monday: 10:00 AM – 8:00 PM, Tuesday: 10:00 AM – 8:00 PM, Wednesday: 10:00 AM – 8:00 PM, Thursday: 10:00 AM – 8:00 PM, Friday: 10:00 AM – 8:30 PM, Saturday: 10:00 AM – 8:30 PM, Sunday: 11:00 AM – 7:00 PM
I use to like this store but I recently went on a Saturday to buy a gender reveal dress I bought a pink dress and a bra. Once I get home the bra wasn’t working with the dress since I had no time left I went with something that I owned already and didn’t use the dress I bought. When I come Monday to exchange because you could only exchange within three days which I understand, a young lady tells me they don’t do exchanges I had to show her how the receipt says exchanges allowed within three days. After that she leaves with the dress to the back comes back to the front and says she didn’t sell me a messed up dress and how it also smelled like perfume. Even though the dress didn’t get worn but it was a rude comment coming from her part. At the end I show a purse I wanted to exchange she said it’s $36 and how I can’t get anything else even though the dress was worth $48. I told her to call the owner as that’s unfair. She said the owner doesn’t like talking to customers. After I said I would contact local authorities she went to the back to call the owner and then came back to say it was fine. This is the last time i buy from this shop. It shouldn’t be so stressful to do a simple exchange when following their rules., I've been coming to Sammy's store since I was 14 years old and today I'm a whole 27, turning 28 in a couple of months! 90% of my closet is honestly all of moda fina! The service is not only incredible and welcoming, but everyone is extremely patient. You can find so many treasures in this store. You just have to take your time to search (THIS IS KEY!) and try it all on. 14 years of coming here and I've never left empty handed. You'll find something no matter what and with Sammy there ready to check you out with a smile everytime single time ! 💛, Samy is the best! Such cute clothes with an amazing g selection and great experience!! Will definitely come again, loveeddd loveddd lovedddd being styled by Iliana . She was very nice , helped me get my pieces together for my trip , definitely boosted my self esteem. She’s the best !!!! Loved my sets, Hany the owner was so kind! love the clothes here :)