If I could give them zero stars, I would. I planned to celebrate my 21st birthday here with six friends, and I was initially excited due to the good things I'd heard. However, I was soon very disappointed. We encountered incredibly rude and unprofessional staff. Despite purchasing tickets in advance to avoid issues, upon arrival, we were told my boyfriend couldn't enter due to the dress code. We understood and were discussing our options when a staff member suggested we buy a table starting at $600, which seemed like a money-grabbing tactic.
After getting my boyfriend a suitable shirt, we were allowed in, but then encountered further issues with security, particularly with a friend whose ID was questioned despite being clearly hers. The security guard, Roger, dismissed her attempts to prove her identity and refused her entry, which felt like discrimination. We tried to resolve the situation calmly and even tried speaking with the manager/owner, but were denied our request.
To warn others about our experience, all seven of us left negative reviews. In response, someone from the club contacted us and offered a refund in exchange for removing our reviews, which we refused, feeling it defeated the purpose of sharing our experience. Subsequently, they temporarily blocked new reviews and deleted ours. Please consider this before choosing to visit this establishment., If i could give 0 stars i would !!! Upon arrival, Roger, who claimed to be the manager/security, refused me entry, saying my legitimate ID wasn't mine. Despite my request to speak with another manager, he wouldn't let me in, he just ignored me and said he just “didn’t want to let me in”. Tried going to the club next to la otra, and he signaled the security at the neighboring club to deny us entry too. (FOR NO REASON) It's frustrating since we traveled from West Palm and our tickets were non-refundable. They admitted people with fake IDs but not real ones like mine. Additionally, they deleted my review and other negative ones, only leaving the positive. Contacted another manager through email and he said he’ll only refund me if I delete my review and even then took it upon themselves to delete it anyways. How embarrassing to offer a refund in exchange for me to delete my review. They went as far as asking people for positive reviews due to all the negative feedback after this incident, cant even receive genuine feedback. This club is a disappointment, and an embarrassment. worst-staff ever. these employees need to stop letting their positions get to their heads, they are not the owners!! DO NOT WASTE YOUR TIME AND MONEY IN THIS BAD BUSINESS!, Moisés is the best bartender in the whole club, his attention to every client is immaculate, he wants everyone to have a great night and he’ll make sure that happens. He’s the best and this party is amazing!!!!, This club doesn’t even deserve one star . Biased as hell, only enforces dress code based on skin color , white girls let in with sandals but my friend who is not white was not let in having the same shoes.
“Dress code” is arbitrary and the bouncers (white/Latina girl with straight long black hair and taller bald man) clearly stated that the code does not apply to everyone equally.
10$ for water is incredibly inconsiderate to the patrons and I hope everyone who reads this steers clear from this place.
The music is also bad ❤️nothing you can’t get elsewhere for a fraction of the cost and stress, I used to come here all the time because I liked the fact that I could go outside to the terrace and go back inside whenever I wanted to. I was able to smoke outside, and it was one of the only places in wynwood that allowed us to do so. I just went last saturday, and I was told that I couldn't smoke. I do not like the new changes this place made and honestly, I will probably never go back. Drinks are also overpriced, minimum $25 with tip for a vodka sprite.
If I could give them zero stars, I would. I planned to celebrate my 21st birthday here with six friends, and I was initially excited due to the good things I'd heard. However, I was soon very disappointed. We encountered incredibly rude and unprofessional staff. Despite purchasing tickets in advance to avoid issues, upon arrival, we were told my boyfriend couldn't enter due to the dress code. We understood and were discussing our options when a staff member suggested we buy a table starting at $600, which seemed like a money-grabbing tactic. After getting my boyfriend a suitable shirt, we were allowed in, but then encountered further issues with security, particularly with a friend whose ID was questioned despite being clearly hers. The security guard, Roger, dismissed her attempts to prove her identity and refused her entry, which felt like discrimination. We tried to resolve the situation calmly and even tried speaking with the manager/owner, but were denied our request. To warn others about our experience, all seven of us left negative reviews. In response, someone from the club contacted us and offered a refund in exchange for removing our reviews, which we refused, feeling it defeated the purpose of sharing our experience. Subsequently, they temporarily blocked new reviews and deleted ours. Please consider this before choosing to visit this establishment., If i could give 0 stars i would !!! Upon arrival, Roger, who claimed to be the manager/security, refused me entry, saying my legitimate ID wasn't mine. Despite my request to speak with another manager, he wouldn't let me in, he just ignored me and said he just “didn’t want to let me in”. Tried going to the club next to la otra, and he signaled the security at the neighboring club to deny us entry too. (FOR NO REASON) It's frustrating since we traveled from West Palm and our tickets were non-refundable. They admitted people with fake IDs but not real ones like mine. Additionally, they deleted my review and other negative ones, only leaving the positive. Contacted another manager through email and he said he’ll only refund me if I delete my review and even then took it upon themselves to delete it anyways. How embarrassing to offer a refund in exchange for me to delete my review. They went as far as asking people for positive reviews due to all the negative feedback after this incident, cant even receive genuine feedback. This club is a disappointment, and an embarrassment. worst-staff ever. these employees need to stop letting their positions get to their heads, they are not the owners!! DO NOT WASTE YOUR TIME AND MONEY IN THIS BAD BUSINESS!, Moisés is the best bartender in the whole club, his attention to every client is immaculate, he wants everyone to have a great night and he’ll make sure that happens. He’s the best and this party is amazing!!!!, This club doesn’t even deserve one star . Biased as hell, only enforces dress code based on skin color , white girls let in with sandals but my friend who is not white was not let in having the same shoes. “Dress code” is arbitrary and the bouncers (white/Latina girl with straight long black hair and taller bald man) clearly stated that the code does not apply to everyone equally. 10$ for water is incredibly inconsiderate to the patrons and I hope everyone who reads this steers clear from this place. The music is also bad ❤️nothing you can’t get elsewhere for a fraction of the cost and stress, I used to come here all the time because I liked the fact that I could go outside to the terrace and go back inside whenever I wanted to. I was able to smoke outside, and it was one of the only places in wynwood that allowed us to do so. I just went last saturday, and I was told that I couldn't smoke. I do not like the new changes this place made and honestly, I will probably never go back. Drinks are also overpriced, minimum $25 with tip for a vodka sprite.