Secret Vanity Boutique Boutique Clothing Store

Location

Reviews

  • June 2019

    Wonderful boutique in South Miami. They have an amazing selection of party-ready dresses. I have a hard time shopping but the owner, Ody, learned about my event and found the great dress that I needed. And 2 more for my “whenever” .I’m not an accessory person but their stuff is really cute and I went for it., Very disappointed with this boutique for the second time. I have been visiting this boutique for a while now. Own a few pieces from them and a very special ring which I get a lot of compliments. About three months ago, my daughter’s and I visited the store looking for ideas for a dress we wanted to gift my 22 year old niece. She is very petite so I was merely comparing sizes to my daughter by place the dress in front of her to gauge whether it would fit my niece. A sales lady or I’m not sure who she was. Rudely stated that wasn’t appropriate for my daughter. First of all, she is my daughter and I say what she and she can’t wear. Second of all, I didn’t ask for anyone’s opinion. It made my daughters and I feel terribly uncomfortable and we end it up leaving . I felt like I was not welcome in a place where I would have been spending my money. After that I didn’t want to set foot in there again. Until today, I was looking, browsing if you will for an event dress. At the beginning all good . I was asked what was I looking for and all pertaining questions. I was gracious told where things were . So I was kept browsing. After a while I noticed the sales lady would tell me this are more formal . The ones you are looking for are on the other side. So my daughters and I, made it through the other side. I’m a shopper and look around and maybe purchase something else. But my girls and I felt we were being watch constantly by this lady. My daughter told me I feel we are doing something wrong by simply looking . After a while , we decided to leave because of how uncomfortable we were being followed. They are ways to be helpful, following costumers around , lurking and just being so on top of them is counterproductive. I would have totally purchased something. But I felt pressure . It is a shame as this was one of my favorite boutiques. They just lost 3 costumers . The boutique should improve sales rep training . We took our business elsewhere., I love this boutique! The owner is very pleasant and she has great taste. Her staff is always very helpful and I find her prices reasonable. I enjoy shopping at Secret Vanity!!! I will be back soon ., Never in my life, did I think I would experience a real life Pretty Woman unpleasant shopping experience. My daughter and I went to their store to shop for a dress for my daughter. When we walked in, one of the ladies was very nice to us but the other lady, who I assume is a manager or owner, asked what size we were looking for. My daughter is petite and thin so she wears XS or size 0. The woman flat out stated that there was nothing that would fit my daughter there. I understand that may have been the case but it is the way she said it. It was very rude. She could have said that they don't have those sizes but we could feel free to look around. It's like we were wasting her time and she made sure we knew about it. I was planning to walk out but my daughter wanted to try some things on because the do have beautiful dresses and many times, we use a seamstress to take in my daughter's dresses. It was so awkward and awful. They may have nice outfits but she needs a refresher course on manners and customer service. During a time where businesses are closing, I can take my business elsewhere. Which we did, she found a perfect dress at Macy's., Best boutique in the area! The service was amazing too, the ladies who work here are very attentive to your needs. Went in here to find a dress for a wedding and they helped me find the right dress. Everything in the store is nice, clean, & organized. Very cute dresses & outfits for any occasion.

Business Information

  • (305) 662-5622
  • 4770 SW 72nd Ave, Miami, FL 33155, USA

Opening Hours

    Monday: 11:00 AM – 6:30 PM,
    Tuesday: 11:00 AM – 6:30 PM,
    Wednesday: 11:00 AM – 6:30 PM,
    Thursday: 11:00 AM – 6:30 PM,
    Friday: 11:00 AM – 6:30 PM,
    Saturday: 11:00 AM – 6:30 PM,
    Sunday: Closed
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