Sweet Southern Chic boutique is a great place for anyone looking for a personal stylist in the Tampa area. The owner is extremely personable and sweet., The owner needs to learn incrementally more about customer service. She is rude and condescending and not customer service oriented in the least. She yelled at my wife on the phone and berated me on separate phone calls after my wife noticed one of the straps on her hours old dress was broken.
We were very rudely informed of the stores no return policy, which is fine, but the owner should know that it's not what you say it's how you say it. Belittling first time customers is not the way to earn repeat business. She should be more mindful of her words and tone and recognize that the retail clothing landscape is saturated and extremely competitive.
Customer service should be a top priority and sadly it's non existent. "I'm not talking to a man again so don't call here anymore!" were her final words before hanging up on me. Stay far away., This boutique is incredible! They have a great selection including both casual and fancy and everything in between! Their staff is phenomenal! I have been there with both my kids and they helped with my kids and brought me lots of clothes (bc they have figured out my style!) to try on! Oh, and the best part is that the prices are very reasonable! This is the only place I shop now!, This is such an amazing boutique! The owner and staff treat you like you're the only one in the store. She carries a variety of styles, very good quality too! This will be my new go-to, for sure :), Owner is an absolute terror. Rude, stuck up you name it! Takes a lot to get me to write a bad review but based on my one interpersonal experience with her and her overpriced TJ Maxx quality threads I wouldn’t recommend blowing any of your hard earned money at this establishment. Save your money for a small business who actually cares about their clients and treats them accordingly and whose quality matches their price tags...
Sweet Southern Chic boutique is a great place for anyone looking for a personal stylist in the Tampa area. The owner is extremely personable and sweet., The owner needs to learn incrementally more about customer service. She is rude and condescending and not customer service oriented in the least. She yelled at my wife on the phone and berated me on separate phone calls after my wife noticed one of the straps on her hours old dress was broken. We were very rudely informed of the stores no return policy, which is fine, but the owner should know that it's not what you say it's how you say it. Belittling first time customers is not the way to earn repeat business. She should be more mindful of her words and tone and recognize that the retail clothing landscape is saturated and extremely competitive. Customer service should be a top priority and sadly it's non existent. "I'm not talking to a man again so don't call here anymore!" were her final words before hanging up on me. Stay far away., This boutique is incredible! They have a great selection including both casual and fancy and everything in between! Their staff is phenomenal! I have been there with both my kids and they helped with my kids and brought me lots of clothes (bc they have figured out my style!) to try on! Oh, and the best part is that the prices are very reasonable! This is the only place I shop now!, This is such an amazing boutique! The owner and staff treat you like you're the only one in the store. She carries a variety of styles, very good quality too! This will be my new go-to, for sure :), Owner is an absolute terror. Rude, stuck up you name it! Takes a lot to get me to write a bad review but based on my one interpersonal experience with her and her overpriced TJ Maxx quality threads I wouldn’t recommend blowing any of your hard earned money at this establishment. Save your money for a small business who actually cares about their clients and treats them accordingly and whose quality matches their price tags...